Return & Exchange Policy
At Snickfit, we prioritize hygiene and quality standards for all our customers. Please read our policy below regarding returns and exchanges.
1. Non-Returnable Policy
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Hygiene Standards: Due to the nature of our products (Socks, Compression Wear, and Diabetic Support), we maintain a strict No Return Policy to ensure the health and safety of our customers.
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Final Sale: Once a product is sold and delivered, it cannot be returned for a refund.
2. Exchange Policy (Defective Items Only)
We stand by the quality of our products. In the unlikely event that you receive a defective or damaged item, we are happy to offer an exchange.
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Eligibility: Exchanges are only valid for products that are:
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Manufacturing defects (e.g., torn fabric, stitching issues).
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Wrong item sent (e.g., incorrect size or color received vs. ordered).
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Damaged during transit.
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Condition: The item must be unused, unwashed, and in its original packaging with all tags intact.
3. Timeline
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You must report the issue to us within 7 days of receiving your order.
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Requests made after 7 days of delivery will not be accepted.
4. How to Request an Exchange
To initiate an exchange for a defective item, please follow these steps:
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Contact Us: Email us or call/WhatsApp within 7 days.
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Provide Proof: Please attach clear photos or a video showing the defect or damage along with your Order ID.
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Resolution: Our team will verify the issue. Once approved, we will arrange for the exchange of the defective product.
5. Contact Information
For exchange requests, please reach out to us:
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Email: snickfithealthcare@gmail.com
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Phone: +91 96259 31681